About Us:

Address Postal Address
Newcastle Office See Australia Holidays
Level 2, 25 Watt Street Po Box 566
Newcastle NSW 2300 Newcastle NSW 2300
Our Customer Service Team
Available from 8:30am – 5:00pm est
Monday to Friday emails will be answered daily.
PH:            1300 733 377
FX:           02 4926 5717
Email sales@seeoz.com.au

Purchasing your holiday through SeeOz Pty Ltd is the easiest and most cost efficient way to travel. We have negotiated unbelievable rates with these Resorts, which gives you the opportunity of enjoying discounts as high 50% off what you would normally be able to negotiate directly with the resort.


We have provided a list of the most frequently asked questions over the years, but if there is something you would like to know and we have not answered, please feel free to contact us with your query.


Why should I use SeeOz Pty Ltd ?
Our reputation ensures you will be well looked after and with the convenience of our website layout, you will find it much easier to find and book your holiday.


Why should I trust you?
If you find these deals just too good to be true please feel free to contact any of the resorts on offer to confirm that they know, love and trust us. Trust is something that can only be built over time and we are confident that once you use our service, you too will be converted.

Making a Booking

Using our booking system is convenient and easy. Simply request your accommodation dates and once your request has been confirmed your booking is secured and paid in full at a greatly reduced rate.

Booking Process

  1. Choose the accommodation package which best suits your requirements.
  2. Complete the booking request form including your payment details.
  3. SeeOz will then process your request.
  4. Upon acceptance by the property of your booking your credit card will be debited the full amount for your accommodation including extra persons and extra nights as requested by you the customer outside the initial package inclusions.
  5. You will then be notified via email of your confirmed reservation complete with a numbered booking confirmation voucher. You will be required to present this voucher upon check-in.
  6. If your dates are unavailable SeeOz will advise you of alternate dates for your consideration.
  7. All miscellaneous in-house charges not a part of the accommodation deal  such as phone calls, mini bars etc and any additional people or nights not pre booked are payable by the guest directly to the property.

Please read full details regarding amendments and cancellations in

Booking Terms and Conditions 


 BOOKING TERMS AND CONDITIONS

  1. Each accommodation listing contains individual terms and conditions. Where package prices are displayed the total price for the number of nights and people is indicated - not per person.
  2. Additional costs such as extra nights, extra people and excluded dates and surcharges are all detailed for each package and must be accepted prior to purchase.
  1. All bookings are subject to availability at time of booking. We advise you book well in advance to avoid disappointment. Most QLD properties include both QLD and NSW School Holiday Periods.
  1. Some properties may require a security deposit or credit card imprint upon check-in.
  1. Standard configuration for a motel unit will be a double or queen size bed. 1 bedroom apartment double or queen size bed.2 bedroom apartment, double or queen size bed and 2 single beds. Please note that not all properties will have queen size beds.
  2. We accept Visa, MasterCard, Bankcard for payment.
  3. All package prices include Goods and Services Tax (GST) if applicable.
  4. You must be at least 18 years of age to book accommodation through SeeOz Pty Ltd.
  5. Please note that the full payment for the booking will be charged to your card at the time of issuing the booking confirmation voucher.

When possible we respond to booking requests within 24 hours Monday to Friday. However, sometimes hotels take a longer time to respond to our request. If we cannot accommodate your request, we will contact you with details of an alternative property. Generally we require at least  03 - 05 working days to process your booking requests. For urgent reservations under 72 hours to check in date please call our office on 1300 733 377 Monday to Friday 8.30 am to 5.30 pm Sydney Time for assistance.

Amendment Fees
Any amendment to your booking is subject to the approval of the relevant Operator. Any approved change to your booking may incur an amendment fee of $33.00 in addition to any fees imposed by the Operator.

Cancellations and Refunds
In most instances, the following fees will be charged if you cancel or terminate your holiday earlier than expected, for whatever reason. It should be noted that some Operators’ cancellation conditions vary and may be as high as 100% of monies paid. Travel insurance (see details below) may cover the following cancellation fees due to unforeseen circumstances.

Bookings cancelled more than 7 days prior to travel: Your payment will be refunded less a $110 processing fee and further charges may apply as per accommodation operators own policy.

Bookings cancelled less than 8 days prior to travel: Low and Mid Seasons – Your payment will be refunded less a $110 processing fee and further charges may apply as per accommodation operators own policy.

High Season -Your payment will not be refunded. 


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